Evaluation of Software: Letters, Faxes and emails

This learning software is straightforward in terms of readability and access of resources, however the level of interactivity and range of functions are very limited.

In summary the program provides models illustrating the different conventions for formulating a letter, and email or fax  in terms of layout, structure and content. The topics modelled are : complaints, enquiries, applications and a few more.

The student is required to write their own examples of these and refer to the structues provided, .

Typical errors are explored in a rathe rad hoc way highlighting grammar points.
The approach is formulaic but one of the positive elements is that it encourages the student to
 think through the rationale of the authentic task and find a sequenced appropriate language.

The software does not exploit the potential of multi media or CALL interactivity.
The skills principally are reading and writing.  The writing is supported by the scaffolding of modelled phrases and templates.